Returns & replacements

Start with the order

Open the purchase in your account’s order history. Look for the available return, replacement, refund, or seller-contact option. Food products may have different conditions from other items, so check the terms attached to that order.

A wrong or damaged item

Keep the bottle, packaging, and order confirmation while contacting the seller. A clear photograph of the product and label can help explain the issue. Do not ship an item back until you have the appropriate instructions.

We do not process returns here

Payments and order support take place on the website where you bought the product. We cannot issue a refund, replace an item, or promise a return period for that purchase.